About MoFinans App

Where can I download the MoFinans application?

You can download the MoFinans application on:

• Play Store
• App Store
• Huawei AppGallery

 You can choose either English or French for the application language.

The MoFinans application;

• Eliminates queuing at our counters
• Facilitates monthly instalments payment
• Keeps you updated on our latest news

How to use the MoFinans application?

How to register on MoFinans?

You should follow the below steps;

• Click on register
• Scan or manually enter the NIC card
• As you receive, an One Time Password (OTP), you should insert it in the required cases.
• Set your 'mPin' which will be used at each login on Mo Finans. You can also choose the fingerprint option.

Note:

If you have forgotten your mPin, you should click on ‘forget mPIN’ on Mo Finans and you will receive an OTP by SMS.

Quick Pay

You should follow the below steps to pay your agreement/s;

• Click on the 'Quick Pay' icon
• Select your agreement/s by clicking on the left side of the page
• Click on pay at the bottom of the page to proceed
• Choose your payment method

Note:

If you want to edit the amount that you wish to pay, you may click on the yellow pencil appearing on the screen. However, you will not be able to settle your agreement with the current version of the app.

Payment Options

Payment options available on MoFinans:

Instant Payment

MoFinans app now allows you to link your bank account and make instant payments.

• Choose your bank from the list and connect your bank account securely to MoFinans application using the secure code sent by your bank.
• Once your bank account is linked, you can proceed with your payment via MauCas®.
• The amount entered will immediately be debited from your bank account and you can consult the updated amount of your Cim Finance agreement in real time.
• You will receive a payment notification almost instantly. No need to resort to other applications to pay your account online.

Mastercard or Visa cards:

• Enter the required bank details
• Enter your user ID provided by your bank

Internet Banking and mobile banking app:

• Select your bank on MoFinans app and go to the internet bank or mobile app
• Enter the MP reference provided in the remarks section
• Enter the exact amount as per the final payment information screen
• Proceed to transfer

Note:

You will receive a payment receipt at the end of a successful transaction. The payment receipt can then be downloaded and saved to your gallery.

To retrieve your payment receipts, follow the steps below:

- Go to the ‘’Completed’’ tab

- Click on ‘’Transaction receipt’’.

- Download or share the transaction receipt by e-mail.

Payment History

You will have an overview of all payments initiated and completed in the Payment History section.

It can be accessed on the dashboard and in individual card details of any products.

"In progress" status means that all payments that have been initiated from the application.

"Completed" indicates all the payments that Cim has received and which have been successfully allocated to the customer’s account.

Other information about the MoFinans app

Profile section

In the profile section on your MoFinans app, you may:

• Update your email address
• Change your mPIN
• View and change language settings
• View and change security settings

Loan Stimulator

You can use our loan simulator on the App to know your possible loan instalment, as follows:

• Click on Loan Stimulator on quick links
• Select product
• Select the repayment term and view the details

Card E-Statement

You can access and register for online cards E-statements by following the below steps:

• Click on credit card
• Select Card Statements
• Click on Register for E-statements
• Select ‘I confirm’ and enter your email ID